FAQs

  • Adakah Jabatan Hal Ehwal Khas (JASA) mempunyai cawangnan / Pejabat di setiap negeri?
Jawapan: Jabatan Hal Ehwal Khas (JASA) mempunyai 117 Lokasi termasuk di negeri dan daerah.  
  • Apakah Fungsi Jabatan Hal Ehwal Khas (JASA)
Jawapan: Fungsi Jabatan Hal Ehwal Khas (JASA) adalah : 
  1. Mengatur rancangan dan melaksanakan strategi, program, aktiviti bagi mendidik serta meyakinkan rakyat kepada pemimpin Negara
  2. Menggerakkan pembaharuan pemikiran ummah bagi menghadapi gelombang globalisasi dan teknologi maklumat
  3. Menangkis dakyah, fitnah, tohmahan dan pemikiran jumud serta ekstrimis agama di kalangan rakyat
  4. Membuat analisa pola dan sikap rakyat terhadap dasar-dasar kerajaan
  5. Menjalankan penyelidikkan dan menyediakan laporan isu - isu sosio politik dan agama
  6. Mengenalpasti dan memantau setiap isu yang boleh menggugat kepercayaan rakyat terhadap kerajaan
  • By raising the price oil, are not meaningful empire opprssing and oppressing the people?
Answer: Not. The government raised fuel prices in line with the methods Fiqhiyyah which means `When the clash of two evils, Gabriela (deleted) greater evil with more evil way ringan.` Now, oil consumption in Malaysia has increased the production of 500,000 barrels per day compared to only 750,000 barrels per day in 2010 the Government expects Malaysia's oil reserves will be exhausted. To prevent the country's oil resources run out quickly, oil prices have increased. (Ministry of Domestic Trade and Consumer Affairs, Facts About the increase in prices of Petroleum Products, hlm.6-7 Here are two disadvantages. Firstly, the burden of the people due to the actions raise the price of oil. Secondly, the depletion of oil resources compared between the two Houses these disadvantages would run out of fuel and consequently the greater the effect on the country and the people. therefore greater evil should be celebrated. trick, with a smaller evil side effects of raising the price of oil.
  • Straight the fate of the poor people not thinking before acting to raise the price of oil
Answer: Not really. Having had to raise the price of oil, the government took several measures to reduce the impact of rising oil prices on low-income earners. Among them: 1. Subsidizes RM1.00 per liter of diesel to fishermen throughout the country (Ministry of Domestic Trade and Consumer Affairs, The Facts About Petroleum Product Price increases, HIM. 23) 2. More petrol subsidy to coastal fishermen.They can buy petrol at RM1.00 a liter. Runeit price RM1.92 seliter.15,000 coastal fishermen registered with LKIM will enjoy this latest price Iewatnya June (Utusan Malaysia, March 16, 2006) 3.Subsidize diesel passenger boat operators in Sabah, Sarawak and Hulu Tembeling. They can buy petrol to RM 1.20 per liter. Rundt price of RM1.43 per liter. (Utusan Malaysia, March 16, 2006)           
  • By reducing subsidies, the government has taken an unfavorable public
Answer: Not really. This is because the subsidy savings will be returned to the people in the form of increasing and improving the public transport system. Moreover, subsidy policies also have their drawbacks. Among them: 1. Subsidies result in price manipulation and smuggling of diesel and gasoline (Ministry of Domestic Trade and Consumer Affairs, The Facts About prices of Petroleum Products, hlm.14) 2. Can result in subsidies earned by people who do not deserve it. For example, in 2002, the supply of diesel to the fishing is producing 326 million liters catch 1.29 million metric tons. But in 2005, the supply of diesel was increased to 1.37 billion liters, the catch dropped to 1.2 million metric tons only. This means a sale to a person who is not supposed to (interviews with TPM, March 1, 2006)
  • By raising the price of oil, the kingdom had troubled the people and impose their
Answer: True, people are burdened with rising oil prices. But, the government does not bemaksud burden.The government was forced to raise the price of oil. Nonetheless, the government did not let the people left in the lurch to face the impact of this increase. Government to take specific steps to ease the burden of the people mentioned above. thing, we can not only see the negative aspects of this hike alone. It should also be seen in a positive light. Positive angles are: * Lack of property and hunger is a test from God. Al-Quran says (Al-Baqarah: 155): "Verily, We shall test you with something of fear (to the enemy), and (to taste) and hunger (the occurrence of) the lack of wealth, lives and fruits." This the best opportunity to train us to be a robust and resilient. We need to be tough because people like expressions Arab proverb: "Long live the adventure certainly not lasting pleasure"
  • Who are KR1M owner?
Government is KR1M owners. In fact, of the 'Kedai Rakyat 1 Malaysia (KR1M) and brand products Kedai Rakyat 1Malaysia' (1MKR) had been registered as the property of the Government.
  • What is KR1M?
KR1M acronym stands for shop Rakyat 1Malaysia (KR1M). KR1M are convenience stores that sell essential goods at prices up to 50% lower than similar branded goods, but quality is paramount.
  • Why KR1M goods cheaper?
KR1M able to offer lower prices to consumers because: ++ Savings in advertising costs between 20% to 30% by packaging a generic label 1Malaysia; ++ Purchase goods in bulk from local SMEs, ++ KR1M operations that are not profit-oriented.
  • What are the products sold at KR1M?
KR1M sells 284 products Kedai Rakyat 1Malaysia (1MKR) such as rice, bread, mineral water, fresh eggs, disposable baby diapers, frozen food and other consumer essentials (not including the wet stuff).
  • How much KR1M to be opened by the Government?
A total of 85 pieces of KR1M to be opened in Malaysia before the end of 2012.

  • Rising oil prices is not unexpected after a sharp price increase in the international market. Prof. reaction? 
It is expected the government will restructure fuel prices after the increase in oil prices above U.S. $ 100 a barrel. The question is when and how to ensure that low-income earners are not burdened with the increase. It is complicated because of rising fuel prices have a direct impact on the increase in prices of goods and services. Inflation is also expected to increase. 
  • What do users need? 
Fuel consumption level reduction and other source can be done through three methodologies namely avoid wastage, improve efficiency and change technology orpresent system so that fuel utilisation rate more economical. All three methodologies is basis of action in context of sustainable development. In industrial sector for example, unlimited concept of sustainable development to waste material control in solid form, liquid or gas only to observe various regulations inEnvironmental Quality Act 1974. Eternal industrial development also should avoidsource wastage especially fuel, natural resource and water.
  • What is there is an increasing awareness among consumers, specifically the industry? 
Yes, fuel price sudden increase had improved inclination towards using eternal industryconcept. Since fuel price restructuring announcement last Wednesday, I contactedvarious parties every day to ask advisory service on energy saving method and sources of water in industrial sector. In oil palm processing sector for example, various technologies have been developed byvarious parties to reduce energy cost and recycle waste. In UTM for example, we had developed integrated technology recycle oil palm factory waste become fuel based on biomass, environmentally friendly (PHA)plastic raw material, fertilizer and clean water.All technologies have been developed various local agencies but we had not get melaksanakannnya widely through lack of attractive financial incentives.
  • What practice or system that should give attention to economical in terms of energy consumption and other source?
Based on practical experience as environment consultant, I find out many routine action in organisational and industry waste resources imperceptibly , especially electricity and water supply. For example, almost all lights fabricated at office by day because already become standard practical. Why need to be fixed light in the country that get 12 hourinsolation one day 12 months a year? This is because our window system that enviromentally unfriendly. If there is window that is wide but covered with dark curtain until darken space. Likewise with air conditioner assembled on minimum temperature although rainy day. By right we use thermostat to practise room temperature to not too cold. In Japan and many other countries, employee encouraged use short sleeve clothes without tie in summer to reduce use of air condition.
  • What other initiatives that needed?
Apart from that, initiative also need to be focused to increase public awareness avoid wastage and improve efficiency use energy. Consumer parties need to be made awareof so that get services of an expert auditing electrical goods at home and workplace andget advice method save the energy's cost. For example, replace usual light with lightmodel save energy not only can reduce electricity bill in fact GHG production. Study in United States find out if light model save energy is used in all houses, its impact equal toreduce 7.5 million vehicles on the road! Last week's fuel price restructuring need to be seen positively towards improve efficiency and lifestyle conservation and work system. This is excellent opportunity for us carrying out paradigm shift from environment management aspect by more comprehensive and proactive.

  • Why consumer imposed a charge RM0.50 when making transaction increase touchn'go value card?

RM0.50 charges apply only when customers use up facility through a bank ATM machine (except CIMB ATMs), or through retail agents such as gas stations or convenience store aims to cover capital costs, operations and maintenance services. However, users actually have the option to add the Touch 'n Go is free of charge or not, ie hubs Touch' n Go counters TnGo SPOT reload lanes at toll plazas and service center customers at toll plazas, the station of the Light Rail Transit (LRT) or the Customer Service Counter at selected Petronas stations.

  • Why all highway toll raised differently and what would happen if the toll rates are not increased and remains as usual?

Schedule toll increase for each designated highway is scheduled according to the Concession Agreement, respectively. Any reduction or suspension of the toll rates as established in the Concession Agreement, the Government has to compensate the toll because it affects the cash flow of the concessionaire.

  • Why are the vehicles exempt from toll charges and whether the vehicles?

There are some vehicles that are exempt from toll charges for vehicles is a general interest and qualified exempt toll charges as contained in the Concession Agreement. The list of vehicles exempt from toll charges are as follows:

Vehicles carrying His Majesty the Yang Di-Pertuan Agong, the King-King or Queen-Consort, the Governor of the States of Malacca, Penang, Sabah and Sarawak or their wives, Dato'-Dato 'State Laws nine or Tengku Besar Tampin or their wives, or the Prince Regent of any State or their wives, Raja Di-Hilir Perak or wife, or any foreign dignitary to visit;

Any government vehicle carrying the Prime Minister or the Deputy Prime Minister;

All military vehicles owned by the Government or any visiting force as defined in the Visiting Forces Act 1960 (Act 432);

All Government vehicles used solely for the task of ambulance, fire fighting, police or rescue tasks including vehicle rescue team from the Civil Defence Department and Prison Department vehicle while conducting escort duties of prisoners;

All non-government vehicles used for ambulance duties, fire fighting and rescue tasks.

All three-wheeled motorcycle or quad used by any person for handicapped and

Vehicle class 0 means any vehicle having two axles and two wheels. (* Except Link and the Penang Bridge, where class 0 is a class 1 (motorcycle))

  • Why not set reload lanes at all toll plazas for the convenience of users ?

Preparation reload lanes at toll plazas have always been among the best channel for highway users to add the Touch ' n Go reload apart from making the counter or pump stations . However, the reload lanes was found to result in traffic congestion at toll plazas indirect negative impact on the consumer electronic toll payment system Touch 'n Go card to another. To overcome this problem , a number of specific locations to add value is still operating and they operate off-peak hours .

  • How do the maintenance work carried out so that the highways are always comfortable and safe ?

Concession perform inspection and maintenance work along the highway from time to time . In addition, the Malaysian Highway Authority also perform periodic monitoring to ensure that concessionaires perform their duty to provide the best service to consumers in terms of highway safety and comfort. Monitoring and inspection of all assets of highway concessions made ​​by the Company each year to ensure that key assets such as pavement including bridges, tunnels, slopes and sewers are in the best condition and to identify the damage done to carry out the repair work immediately. 

  • When will the revised tariff take effect?

The revised tariff will take effect on 1st January 2014

  • What is the new average tariff and how much is the tariff increase?

In general, the new tariff will be at an average  of 38.53 sen/kWh across all the electricity tariff categories. This corresponds to an increase of  14.89% from the previous tariff of 33.54 sen/kWh

  • What is the new average tariff of the key customer categories – i.e. Domestic, Commercial and Industrial?

The new average tariff of key customer categories are as follows:

++ Domestic:  31.66  sen/kWh  (10.6%  increase  from  28.63 sen/kWh previously)

++ Industrial:  36.15  sen/kWh  (16.85%  increase  from  30.94 sen/kWh previously)

++ Commercial:  47.92  sen/kWh  (16.85%  increase  41.01 sen/kWh previously)

  • Will the Government continue to give electricity rebate for Domestic customers utilising  less than RM20 (equivalent to 91 kWh) of electricity per month?

++  Rebate  from  the  Government  for  Domestic  customers utilising  electricity up to RM20  per month is still  maintained. 

++ There  are  about  1  million  of  Domestic  customers  in  this category

  • What are the cost components of supplying electricity to customers?

The  key  cost  components  of  supplying  electricity associated  with  generation,  transmission  and  distribution of electricity through to the end-users are:

   ++ Fuel  costs  (e.g.  coal,  gas  and  other  types  of  fuels utilised by the generators)

   ++ Power  purchase  costs  from  Independent  Power Producers (IPP) and TNB generators

   ++ Operation  and  maintenance  costs  for  the  electricity supply industry  infrastructure

   ++ Procurement of parts and equipment

   ++ Capital  expenditures  for  building  and  refurbishing infrastructure  projects  –  e.g.  transmission and distribution network, sub-stations, control centers and power  plants (including  finance cost)

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